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SER – Associação Para Inclusão Social (hereinafter, serhouses), headquartered in Rua da Igreja 119, 4625-137 Magrelos, Marco de Canaveses, identified with NIPC 502501892 is the owner of the domain horizonte.serhouses.pt.

Serhouses, as data controller, is committed to protecting the privacy and personal data of its customers and website users. Therefore, this privacy policy explains how the website horizonte.serhouses.pt handles your personal data and your privacy rights, in accordance with the General Data Protection Regulation (hereinafter, GDPR).
Therefore, we recommend reading it to better understand how we collect, use and protect your personal data.

COLLECTION OF PERSONAL DATA

A serhouses, no âmbito da sua atividade, procede à recolha e ao tratamento dos dados pessoais, necessários à preparação, cumprimento e execução de qualquer contrato celebrado with the client, especially those necessary to:

  • Review and respond to your messages, customer support and information requests;
  • Create your customer account on the website and enable its features;
  • Maintain customer registration and data in the reserved area;
  • Site management operations;
  • Fraud prevention and information systems security.

In this sense, the following data may be requested through website forms: name, surname and email address.
Please be advised that your browser automatically transmits some information, namely the URL of the website from which you entered, your IP (Internet Protocol) and also the version of the browser you are currently using on your computer.
Your personal data is collected through your browser, cookies, IP address and through your User data.

PERSONAL DATA PROTECTION

Whenever you submit your personal data on the website, you authorize the collection, use and disclosure of this information in accordance with our Privacy Policy.
Serhouses stores the personal data of all users in a specific database created for this purpose, thus ensuring its protection and confidentiality. They are stored and preserved for the period necessary for their function and purpose, in accordance with the provisions of the GDPR.

Your personal data will not be reused for purposes other than those previously identified or that are not related to the purposes for which they were initially collected.
They will not be shared with third parties, except in cases where there is prior consent from the holder of the personal data, or the transmission is carried out by legal, judicial or administrative imposition.
Serhouses may also communicate your personal data to partner entities, with which it establishes contractual relationships inherent to its activity, guaranteeing the confidentiality of the data in these relationships in accordance with this declared privacy policy.

COOKIES

Cookies are small information files that help identify your browser and that can store information about the User’s settings and preferences. The use of these cookies is controlled by the user through the browser, and all users who browse our website immediately accept their use.
In short, cookies are used to:

  • Understand who visits us;
  • Remember your preferences;
  • Improve your experience with the website.

For more information about cookies and their use, please see our Cookie Policy.

CHANGES TO THE PRIVACY POLICY

Serhouses reserves the right to readjust or change this Privacy Policy at any time, with such changes being announced.

If you believe that we are not processing your data properly, you can send an email to carla.silva@art.pt to complain or clarify any questions related to our Privacy Policy or send a written letter with your complaint to Rua da Igreja, 119, 4625-137, Magrelos, Marco de Canaveses.

PERSONAL DATA

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more specific elements of his or her physical, physiological, mental, economic, cultural or social identity.

SERHOUSES COMMITMENT TO THE PROTECTION OF PERSONAL DATA

In accordance with the General Data Protection Regulation (hereinafter GDPR), which came into force on 25 May 2018, serhouses has the responsibility to ensure that the data of its customers, partners and employees is protected to the highest standards. Therefore, this responsibility is seen as a commitment to comply with legislative and regulatory requirements.

This way, we guarantee:

  • Aligning your personal data processing practices with what is required by the new regulation;
  • The effective safeguarding of the rights and freedoms of holders of personal data;
  • The ongoing commitment to increasing trust in serhouses and growing brand value.

IF YOU FEEL THAT YOUR RIGHTS HAVE BEEN VIOLATED

If you believe that we are not processing your data properly, you can send an email to carla.silva@art.pt, and we will do our best to analyze your complaint and respond as quickly as possible.

Serhouses, as data controller, may also be subject to individual complaints to the National Data Protection Commission, in accordance with Article 77 of the General Data Protection Regime. Therefore, if you understand that you want to complain to the National Data Protection Commission (hereinafter, CNPD), you must access the website www.cnpd.pt and choose the option “Complaints/Complaints” and report to the CNPD why you consider that the serhouses website violated your rights, as a data subject. Serhouses, after notification, undertakes to assist the CNPD in ascertaining the truth.

For any clarification, please contact us via email at carla.silva@art.br.